HEALTH LITERACY CONSULTING
When dealing with patients / consumers, it is critical to think of the many different levels that exist in terms of understanding. What is basic information to one person may be extremely difficult to understand for someone else. This type of research identifies the information that is most important to patients to support their decision making.
Website Usability Testing
Formative Human Factors Testing
Label & Instructions for Use Testing
Recruitment & Retention
Post-Trial Plain Language Patient Summaries
Positioning & Messaging
Plain Language Content Creation
Health Literacy Highlights
The critical role of language in creating more diverse, equitable, & inclusive clinical trials
Awareness of the importance of diversity, equity, and inclusion in clinical research continues to grow. However, achieving true diversity in clinical trials is easier said than done. Barriers to participation in clinical trials are numerous,...
FACTORING HEALTH LITERACY INTO HUMAN FACTORS
Health literacy has not historically been framed as a human factors issue, but perhaps it should be. That’s because health literacy plays a role as a driver of behavior in all three facets of human factors – the people, tools, and environment. In...
THE COST OF LOW HEALTH LITERACY
Lower health literacy status has been linked to serious financial consequences for the healthcare system. This is because people with low health literacy skills use more healthcare services and often have greater prescription compliance issues than...