Can Doctors Have Limited Health Literacy?

Communication is, by definition, an act that occurs between at least two people. It happens only when one party exchanges information or news with another. Communication can be face-to-face, written down, in a TV segment or a radio broadcast – while the method may...

Health Literacy’s Missing Ramp

Building a ramp to patient understanding The notion of a hospital being built without any ramps to accommodate patients with limited mobility is absurd. Yet everyday many healthcare communicators – physicians, insurance providers, pharmaceutical companies, market...

Persuasion is Personal, and so are Life Jackets

Lessons Learned from the 2019 Wisconsin Health Literacy Summit Successful communication requires just as much listening as it does talking. When we listen, we learn that nine out of ten Medicaid patients rank values other than personal health as most important in...

Persuasion is Personal – Focus on the Garden

Lessons Learned from the 2019 Wisconsin Health Literacy Summit   Last week professionals from diverse industries interested in improving health outcomes through better patient communication converged on Madison to attend the bi-annual Wisconsin Health Literacy...